CRM System - Customer Relationship Management Audit

 

CRM KIT CONTENTS   The CRM Presentation An outstanding introduction for both beginners and seasoned practitioners.   Service Level Requirements This is a  unique template to help define service level requirements   The CRM Reference Sheets The key guidance points for Customer Relationship Management distilled into a ready reference.   An SLA A comprehensive and detailed template for a service level agreement.    Service Level Contract A formal contract for a service level agreement   CRM Governance A detailed introduction to using ITIL for service management.    CRM Strategy and Plan Strategy and process document for the adoption of CRM   Audit Kit Excel based questionnaire and reporting using ITIL   Six Sigma Reference Reference and fact sheets to explain the six sigma approach       PURCHASE & DOWNLOAD The CRM Best Practice Kit Comprising all the items described on this web site!  Limited Offer, Only: $US 199     Customer Relationship Management and CRM System

This Excel based spreadsheet is designed to enable multiple people to respond to questions covering a range of management issues. A variety of reports are produced, again aligned with the well known ITIL protocol. The following sheets are intended to demonstrate the quality and depth of this offering:                       Return To Contents         PURCHASE THE CRM BEST PRACTICE KIT The full kit can downloaded straight to your PC for just $199. Visit the CRM purchasing page for details.

 

MAKING CONTACT - CRM - DOWNLOAD & PURCHASE

CRM System