CRM - Customer Relationship Management Strategy

 

CRM KIT CONTENTS   The CRM Presentation An outstanding introduction for both beginners and seasoned practitioners.   Service Level Requirements This is a  unique template to help define service level requirements   The CRM Reference Sheets The key guidance points for Customer Relationship Management distilled into a ready reference.   An SLA A comprehensive and detailed template for a service level agreement.    Service Level Contract A formal contract for a service level agreement   CRM Governance A detailed introduction to using ITIL for service management.    CRM Implementation Plan Strategy and process document for the adoption of CRM   Audit Kit Excel based questionnaire and reporting using ITIL   Six Sigma Reference Reference and fact sheets to explain the six sigma approach       PURCHASE & DOWNLOAD The CRM Best Practice Kit Comprising all the items described on this web site!  Limited Offer, Only: $US 199         Customer Relationship Management Strategy

This 67 page document provides a comprehensive introduction to service management using the widely used ITIL protocol and disciplines. The following pages are intended to demonstrate the quality and depth of this offering:             Return To Contents         PURCHASE THE CRM BEST PRACTICE KIT The full kit can downloaded straight to your PC for just $199. Visit the CRM purchasing page for details.

 

MAKING CONTACT - CRM - DOWNLOAD & PURCHASE

CRM Strategy