CRM Solutions. Customer Relationship Management Definition

 

CRM KIT CONTENTS   The CRM Presentation An outstanding introduction for both beginners and seasoned practitioners.   Service Level Requirements This is a  unique template to help define service level requirements   The CRM Management Reference Sheets The key guidance points for Customer Relationship Management distilled into a ready reference.   An SLA A comprehensive and detailed template for a service level agreement.    Service Level Contract A formal contract for a service level agreement   CRM Strategy A detailed introduction to using ITIL for service management.    CRM Implementation Plan Strategy and process document for the adoption of CRM   Audit Kit Excel based questionnaire and reporting using ITIL   Six Sigma Reference Reference and fact sheets to explain the six sigma approach       PURCHASE & DOWNLOAD The CRM Best Practice Kit Comprising all the items described on this web site!  Limited Offer, Only: $US 199             Customer Relationship Management Definition and Explanations. CRM Solutions.

The CRM Best Practice Kit includes a  superbly illustrated 63 foil presentation which introduces the key concepts and ideas behind successful CRM. It is ideal for both personal awareness or group workshop training. The following foils are intended to demonstrate the quality and depth of this offering:                       Return To Contents         PURCHASE THE CRM BEST PRACTICE KIT The full kit can downloaded straight to your PC for just $199. Visit the CRM purchasing page for details.

 

MAKING CONTACT - CRM - DOWNLOAD & PURCHASE

Customer Relationship Management Definition and Training. CRM Solutions.