CRM Management. Customer Relationship Management System

CRM Reference Sheets

 

CRM MANAGEMENT KIT CONTENTS

 

The CRM Presentation

An outstanding introduction for both beginners and seasoned practitioners.

 

Service Level Requirements

This is a  unique template to help define service level requirements

 

The CRM Reference Sheets

The key guidance points for Customer Relationship Management distilled into a ready reference.

 

An SLA

A comprehensive and detailed template for a service level agreement. 

 

Service Level Contract

A formal contract for a service level agreement

 

CRM Strategy and Governance

A detailed introduction to using ITIL for service management. 

 

CRM Implementation Plan

Strategy and process document for the adoption of CRM

 

Audit Kit

Excel based questionnaire and reporting using ITIL

 

Six Sigma Reference

Reference and fact sheets to explain the six sigma approach

 

 



 

PURCHASE & DOWNLOAD

The CRM Management Best Practice Kit

CRM and Customer Relationship Management Kit

Comprising all the items described on this web site! 

Limited Offer, Only:

$US 199

 

 



Customer Relationship Management System

This is a 'ready reference' overview of CRM: clear issues and points described concisely, forming a very useful roadmap document.. The following pages are intended to demonstrate the quality and depth of this offering:

 

CRM Reference

 

 

CRM Points

 

 

 

Return To Contents

 

 

 

 

PURCHASE THE CRM BEST PRACTICE KIT

The full kit can downloaded straight to your PC for just $199. Visit the CRM purchasing page for details.

 

 

 

 

MAKING CONTACT - CRM SOLUTION - DOWNLOAD & PURCHASE

CRM Management